Power Restoration at San Bernard Electric Cooperative

At San Bernard Electric Cooperative, we do our best to avoid outages—but sometimes, Mother Nature has other plans.

For most SBEC members, outages are rare and brief. However, during major weather events like hurricanes or severe storms, extended outages can occur. When they do, rest assured we have a well-planned, efficient restoration strategy in place.

How Power Restoration Works

When the lights go out, our crews are ready. Once it is safe to begin restoration efforts, we focus on bringing power back to the greatest number of members in the shortest time possible. Here’s how that process typically unfolds:

  1. High-Voltage Transmission Lines
    These lines carry power from generation sources to substations. If damaged, they are repaired first to restore power to large sections of the grid.

  2. Main Distribution Lines
    These lines move power from substations into towns, neighborhoods, and business districts.

  3. Tap Lines
    These smaller lines serve clusters of homes and businesses. Repairs here help restore power to localized areas.

  4. Individual Service Lines
    These lines connect your home or business to the grid. If you're still without power after others are restored, the issue may be on this line.

We prioritize public safety and critical infrastructure throughout the restoration process, including hospitals, water systems, and emergency services.

Our Crews Are Ready

SBEC keeps extra supplies, poles, and transformers on hand for emergency repairs. During widespread outages, multiple crews work simultaneously across the system to speed up restoration efforts. We also partner with other cooperatives for additional support when needed.

Preventing Outages Year-Round

Our proactive maintenance helps minimize the frequency and duration of outages. You may see our crews:

  • Trimming trees and clearing vegetation near power lines

  • Inspecting poles, transformers, and other infrastructure

  • Upgrading equipment and improving service reliability

Trimming trees isn’t just about aesthetics—it’s one of the most important things we can do to reduce the risk of outages.

Reporting an Outage

The fastest way to report an outage is through TEXT POWER by texting SBEC to 85700.
You can also call our 24/7 outage reporting line at 979-865-3171.

Members with Medical Needs

If you rely on electric-powered medical equipment, please notify SBEC in advance. Always have a backup plan ready, such as:

  • A portable generator

  • Extra batteries or medical supplies

  • A plan to relocate temporarily, if necessary

Always read and follow all safety guidelines when operating a generator.

 

Stay Connected During Storms:

 

📞 Need Help?
Main Office: (979) 865-3171
Outage Reporting: (979 ) 865-3171
📍 San Bernard Electric Cooperative – Serving You Since 1939