BILL PAYMENT OPTIONS
On-Line Bill Payment
View and pay your monthly electric bill online with your VISA, MasterCard, American Express or DISCOVER credit card OR use your checking account (Electronic Check). Click on the RED On-Line Bill Pay button located on the left side of the screen to register now (you will need your SBEC account number to register).
Credit Card Draft or Bank Draft (AUTOPAY)
If you choose you may arrange for SBEC to charge your VISA, MasterCard, American Express or DISCOVER card OR withdraw funds from your checking or savings account each month for the amount of your electric bill. Your account will bill monthly and the bill will be mailed to you as usual. The bill will state “Credit Card Charge” or “Bank Draft” DO NOT PAY. The total amount of the bill will be charged to your credit card or drafted from your checking or savings on the electric bill due date. If you have questions regarding your bill please contact the cooperative 48 hours prior to the due date on the bill. The AUTOPAY program will begin with the next monthly billing. Please pay any current charges due prior to signing up for the program. To enroll, click on
Contact your local office if you have further questions about these programs.
Average Monthly Payment
Average Monthly Payment (AMP) is offered to all Cooperative residential and small general service accounts with 12 months of history.
Terms and Conditions
Catch-up month will be six months after the initial program begins, and each year thereafter. If the account is under-collected, then this amount will be added to the AMP payment that one month.
If the member wants to be removed from the program, the actual account balance becomes due with the current due date. Members should contact SBEC to inquire about the account balance.
Payments not received by the due date will be considered late. A termination notice will be mailed and late fee assessed. The program may be suspended and the account becomes subject to disconnection. Balances on the account will become due and payable upon notice.
How do I sign up for AMP?
Call any of the SBEC offices and talk to your Customer Service Representative. They will answer any questions, determine if you are eligible and help you sign up for the program.
"When", "Where" and "How" to Pay Your Bill
SBEC has four different office locations. The area where your meter is located determines which office your billing and outage questions are handled from. Billing takes place 4 times monthly, with each office area billing separately.
A bill is considered delinquent if not received in the SBEC office by 5:00 p.m. on the due date stated on your bill. A bill is subject to disconnection if not paid within 26 days of issuance. Payments may be mailed, using the return envelope provided. You may pay your bill at any of the SBEC business offices, our lobby and drive-through window are open Mon-Fri 8-5. For those making payment after hours, all offices have a night depository located at our drive-through.
Payments may also be made at the following banking institutions:
Columbus State Bank - Columbus
Fayettville Bank - Fayettville
The First State Bank - Columbus
Wells Fargo - Waller
Hill Bank & Trust - Weimer
Peoples State Bank - Halletsville
* Payment must be accompanied with current bill stub
Download an Example of a Bill
Download an Explanation of Your Bill
Termination Notice
A termination notice is processed on an account not paid by the due date of a bill. A termination notice processing fee of $ 12.00 will be added to the outstanding bill at this time. The member is allowed 10 days from the date of the notice to make payment or the account becomes subject to disconnection. If monies are collected in the field, a collection charge will be added to your outstanding bill. If disconnected, the member is required to pay all delinquent bills including reconnect fee’s and possibly a consumer deposit equal to 1/6th of the annual billing.
Miscellaneous Service Fees / Charges
Membership Fee .... $ 50.00
Trip Fee .... $ 60.00
* Connect meter
* Collection
* Disconnect meter
* Unlock meter
After Hours Trip Fee .... $ 120.00
Collection Fee .... $ 60.00
Consumer Deposit
Deposit will be based on members credit or an acceptable
letter of credit from past utility.
$ 0.00 ............. to ............. (1/6 of annual usage) 2 months avg. bill
Credit Check Fee .... $ 10.00
Termination Notice Processing Fee .... $ 12.00
Returned Check Charge .... $ 27.50
Security Light Hook-Up Fee .... $ 60.00
Real Estate Show Fee .... $ 120.00
Meter Test Fee* .... $ 0.00
* If a meter has been tested at the member’s request within a period of four years from the request of a new test, if the meter is found to be within the accuracy standard of plus or minus 2 percent, a $ 60.00 fee will be charged.
